I was dismayed to hear the news cheered on late night TV. Usually the dysfunction of a service isn’t what people celebrate. When millions use a form of communication you might think the product's quality is what keeps it going in wide usage from year to year. If it was a terrible tool we are told that the free market will solve the problem on its own and the cream will rise to the top. Obviously that isn't what happened. A YouTube search on quitting social media brings an incredible listing of individual stories from those that made the switch to leave these services behind for an extended period of time. Some people will even make the argument to abandon them for good.
The internet's potential was squandered by putting so much focus on the commercial use. This is where the abbreviation .com came from. I just listened to a podcast interview from the guy who started much of the internet browsing technology. This was the person behind the Netscape browser which might have been one of the only options at the time. The way he decided what kind of engineer he wanted to be was to go down a listing of incomes and go with whatever amount of money was the largest. All other considerations into his career choice were not factored in.
Over time a lot of the content wasn’t designed around making life better but became overwhelmingly about making profit the primary focus.